My company is not approved for invoicing

To be able to send an invoice through Billogram we need to have approved your account for invoicing. If you receive an error message that you can no longer send invoices, it can be for a few different reasons. 

You have an unpaid invoice from Billogram. 

If there is an unpaid invoice from Billogram that is past its due date we will shut down the ability to send new invoices until it has been paid. Once the unpaid invoice has been paid the ability to send invoices will be activated again. 

If you don't know which invoice it is you can contact us at [e-mail] and we will assist you. 

We are missing a reply from you about your Know-Your-Customer form. 

We send out KYC forms and if the form does not get filled out or if we get no reply to follow-up questions we will turn off the ability to invoice until it has been resolved. 

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