I have received a payment outside of Billogram

  Administrator, Support
  Web Interface, API
Have your customers paid to your account directly and not through Billogram? Then you need to mark the invoice as paid in Billogram manually.

If your customer has paid you directly and not via Billogram you need to use the function Cash payment. You can find this on the invoice and then more options -> Cash Payment. Always ensure you have received the money in your account before you mark it as paid since this cannot be reversed.

Note: Make sure you mark your invoice as cash paid the same month as you received the payment. Otherwise, you might notice a difference in your bookkeeping report.

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