Remove overdue charges (Previously: Write-off reminder fee and interest)

	Administrator
	Web interface, API

If your customer has paid an invoice late and has not paid the reminder fee and/or the interest, you can choose to remove the overdue charges.

To remove the overdue charges you click on More options ➡ Remove overdue charges. The invoice will then be marked as paid and completed. The receiver of the invoice will not receive a notification of the removal but can see it on the invoice history timeline. 

Note: You can only remove overdue charges that exceed the principal amount. If want to remove any of the principal amount you need to credit it. 

Can't find what you're looking for?

During the day you can chat with us, you do so by clicking the chat box in the right corner. If you prefer to contact us in another way you find our contact information here.