Credit Invoices

	Administrator
	Web interface, API

A credit invoice gets created when you need to change your invoice. A credit invoice is made with a negative amount which can be used towards the original invoice as a receipt for the change.

If you have created an invoice that the customer does not have to pay due to faulty information on the invoice or for any other reason, you should then credit the invoice. To do this you create a credit invoice as a voucher against the invoice you wish to remove. The credit invoice will receive a new invoice number. You can find the invoices under Documents in the invoice view.

To credit an invoice you look up the invoice and select More options ➡ credit. Then you can choose to credit the entire invoice or just a part of it. You can select if the credit invoice should be sent to the customer or not.

IMPORTANT: It is not possible to undo a credit. Please ensure it is correct before you confirm it. 

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